Create/Edit A Lock Left Unlocked Notification

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A Lock Left Unlocked notification can notify users if a lock is left unlocked for a specified duration.

To create a lock left unlocked notification using the website: 

  1. Log into the website.
  2. Click Notifications.
  3. Click + New Notification.
  4. Click Lock Left Unlocked.
  5. Name the new notification rule.
  6. Click to select the locks of which devices to be notified about.
  7. In the Is Left Unlocked, select either of the following:
    • For this duration to select the number of minutes the door must be left open to receive the notification.
    • When select people cross a Geo-Fence to select when specific users enter or exit a location. 
  8. In During this time frame, select either of the following:
    • At All Times will send a notification any time of day if the lock is left unlocked.
    • Only during the following times to select specific days and times that the notifications will be sent.
  9. To add notification recipients, click + Add Recipient
  10. Click to select the desired recipients from the Address Book, or add an unlisted recipient by clicking + New.
  11. Click Close.
  12. Verify the notification is configured with the correct settings.
  13. Click Save.

To create a lock left unlocked notification using the app:

  1. Log into the app.
  2. Tap Menu.
  3. Tap Notifications.
  4. Tap Manage Notifications.
  5. Tap + Add.
  6. Tap Lock Left Unlocked.
  7. Name the new notification.
  8. In When any of these locks, tap to select the locks to be notified about.
  9. In Is Left Unlocked, select either of the following:
    • For this duration to select the number of minutes the door must be left open to receive the notification.
    • When select people cross a Geo-Fence to select when specific users enter or exit a location. 
  10. In During this time frame, select either of the following:
    • At All Times will send a notification any time of day if the lock is left unlocked.
    • Only during the following times to select specific days and times that the notifications will be sent.
  11. To add notification recipients, tap + Add Recipient.
  12. Tap to select the desired recipients from the Address Book, or add an unlisted recipient by clicking + New.
  13. Tap Close.
  14. Verify the notification is configured with the correct settings.
  15. Tap Save.

 

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