Add A Mobile Phone Number To Receive SMS Notifications

Mobile phone numbers can be added to a user’s contact information so that they can receive SMS notifications.

Note: SMS (text notifications) is only available in the United States and Canada. It is recommended to use push notifications for accounts outside the United States and Canada.

To add a mobile phone number to a user’s contact information:

1. Log into your customer account.
2. Click Users. 
3. Click  for the user to edit. If the user is not listed, click Add User to add a new user. 
4. Verify User Information is correct.
5. In Contact Information, click + Add.
6. Click Mobile Number (SMS).
7. Enter the user’s phone number, select the country of the phone number, and select the phone’s cellular provider.
8. Click Save.

   Note: If you do not have the option to save, you may not have the required login permissions. If you are not seeing the preceding options to add a mobile number, contact your service provider.