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Video devices can be configured to upload back-to-back clips during an alarm for 1 to 15 minutes using the website. The maximum clip length is 50 to 60 seconds, and the video device will upload clips until the overall length reaches the specified time (e.g., if 5 minutes is selected and the alarm goes off, the video device will upload five to six clips).
Note: The amount of time an Alarm.com Wi-Fi Doorbell Camera uploads clips during an alarm is fixed.
To adjust how long to request clip uploads during an alarm:
- Log into the website.
- Click Video.
- Click Settings.
- Using the Video Device dropdown menu, select the video device to be edited.
- Click Saved Video.
- Using the Request clip uploads for how many minutes during an alarm? dropdown menu, select the desired timeframe.
- Click Save.