Adjust How Long To Request Clip Uploads During An Alarm

How Can We Help?

You are here:
< All Topics

Video devices can be configured to upload back-to-back clips during an alarm for 1 to 15 minutes using the website. The maximum clip length is 50 to 60 seconds, and the video device will upload clips until the overall length reaches the specified time (e.g., if 5 minutes is selected and the alarm goes off, the video device will upload five to six clips).

Note: The amount of time an Wi-Fi Doorbell Camera uploads clips during an alarm is fixed.

To adjust how long to request clip uploads during an alarm:

  1. Log into the website.
  2. Click Video.
  3. Click Settings.
  4. Using the Video Device dropdown menu, select the video device to be edited. 
  5. Click Saved Video.
  6. Using the Request clip uploads for how many minutes during an alarm?  dropdown menu, select the desired timeframe
  7. Click Save
Was this article helpful?
0 out Of 5 Stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Table of Contents

Still having trouble?

Contact Customer Care