How Can We Help?
To change a login name using the website:
- Log into the website.
- Click Settings.
- Click Login Information.
- Click Login Name.
- Enter the new login name in the Login Name field.
- In the Current Password field, enter your current password.
- Click Save.
Note: If unable to change the login name, contact your service provider.
To change a login name using the app:
- Log into the app.
Tap . - Tap Login Information.
- Tap Login Name.
- Enter the new login name in the Login Name field.
- In the Current Password field, enter your current password.
- Tap Save.
Note: If unable to change the login name, contact your service provider.