Configure Shortcuts On Android For Use With The App

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Configure Shortcuts On Android For Use With The App

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After configuring Shortcuts on Android, users can make up to four shortcut commands appear by long-pressing on the mobile app icon. By tapping one of these shortcuts, users can send one of the following commands to their system without launching the app:

Shortcut Name Description
Arm Away Sends an Arm Away command with configured arming options to the specified partition
Arm Stay Sends an Arm Stay command with configured arming options to the specified partition
Disarm Sends a Disarm command to the specified partition
Lock or Unlock Lock Sends a Lock/Unlock command to the specified Lock
Open or Close Garage Door Sends an Open/Close command to the specified Garage Door
View Camera Opens the app and begins streaming a live feed of the specified Camera
View Thermostats Opens the app to the specified Thermostat page
View Lights Opens the app to the user’s Lights page

Important: Launcher Shortcuts do not override the customer’s security settings. Passcode or ID Touch must be entered in order to proceed to the screen.


In order to use the Shortcuts feature, the following requirements must be met:

  • An Android device running Android 7.1 or later
  • A Mobile app version 4.1.1 or later
  • Keep me logged in checked on the sign-in screen

To configure Shortcuts on Android for use with the app:

  1. Log into your Customer app on an Android device.
  2. Tap Menu.
  3. Scroll down, then tap App Settings.
  4. Tap Shortcuts.
  5. Tap Settings.
  6. Tap Add or Remove to add or remove a shortcut from the list.

    Note: Available Shortcuts are based on which devices are included on your account.

  7. Tap through any additional menus.
  8. Tap Done.
  9. To use, long-press the mobile app icon. After doing so, you can tap and drag the two horizontal bars on the shortcut to create an individual icon on their home screen for just that single shortcut.
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