Create An Alarm Notification

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Create An Alarm Notification

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An alarm notification notifies recipients via email, SMS text, or push notification when there is an alarm event at the property. 

To create an alarm notification using the website:

  1. Log into the website.
  2. Click Notifications.
  3. Click + New Notification.
  4. Click Alarm.
  5. Name the new notification rule.
  6. In When Alarm of type, click to select the alarm types to be notified about.
  7. Using the Is reported by dropdown menu, select either: 
    • Any Sensor to be notified about any sensor alarms.
    • Specific Sensor to only be notified about specific sensors you select.
  8. To choose notification recipients, click + Add Recipient.
  9. Click the entries in the Address book that are to be notified, or click + New to add a new Address Book entry. 

    Note: Do not choose to send a Duress Panic SMS or push notification to a potential Duress Code user.
     

  10. Click Close.
  11. Verify the notification is configured with the correct settings.
  12. Click Save.

To create an alarm notification using the app:

  1. Log into the app.
  2. Tap Menu.
  3. Tap Notifications.
  4. Tap Add.
  5. Tap Alarm.
  6. Rename the rule.
  7. Under When Alarm of type, tap to select the alarm types to be notified about.
  8. In the Is reported by dropdown menu, tap to select which sensors are to be monitored.
  9. Tap + Add Recipients.
  10. Tap the entries in the Address book that are to be notified, or tap + Add Contact to add a new Address Book entry.

    Note: Do not choose to send a Duress Panic SMS or push notification to a potential Duress Code user.
     

  11. Tap Close.
  12. Verify the notification is configured with the correct settings.
  13. Tap Save.
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