Create/Edit A No-Show Alert Notification

How Can We Help?

You are here:
< All Topics

A no-show alert notification can notify users if a given user code was not used to disarm the system within a specified time frame.

To create a no-show alert notification using the website:

  1. Log into your customer account.
  2. Click Notifications.
  3. Click +New Notification.
  4. Click No-Show Alert.
  5. Name the new notification rule.
  6. Using the If the system is NOT disarmed by dropdown menu, select a specific user.
  7. In During this time frame, configure the days and times the user should disarm the system.

    Note: If the system is already disarmed and the user doesn’t need to disarm the system a No-Show Alert will still be sent. 
     

  8. To choose notification recipients, click +Add Recipient.
  9. Click the entries in the Address book that are to be notified, or click +New to add a new Address Book entry.
  10. Click Close.
  11. Verify the notification is configured with the correct settings.
  12. Click Save.

To create a no-show alert notification using the app:

  1. Log into the app.
  2. Tap Menu.
  3. Tap Notifications.
  4. TapAdd.
  5. Tap Create Your Own.
  6. Tap No-Show Alert.
  7. Name the new notification rule.
  8. Using the If the system is NOT disarmed by dropdown menu, select a specific user.
  9. In During this time frame, configure the days and times the user should disarm the system.

    Note: If the system is already disarmed and the user doesn’t need to disarm the system a No-Show Alert will still be sent. 
     

  10. To choose notification recipients, tap +Add Recipient.
  11. Tap the entries in the Address book that are to be notified, or tap + Add Contact to add a new Address Book entry.
  12. Tap Close.
  13. Verify the notification is configured with the correct settings.
  14. Tap Save.

 

Was this article helpful?
0 out Of 5 Stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
5
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Table of Contents

Still having trouble?

Contact Customer Care