Create/Edit A No-Show Alert Notification

A no-show alert notification can notify users if a given user code was not used to disarm the system within a specified time frame.

To create a no-show alert notification using the website:

1. Log into your customer account.
2. Click Notifications.
3. Click +New Notification.
4. Click No-Show Alert.
5. Name the new notification rule.
6. Using the If the system is NOT disarmed by dropdown menu, select a specific user.
7. In During this time frame, configure the days and times the user should disarm the system.

   Note: If the system is already disarmed and the user doesn’t need to disarm the system a No-Show Alert will still be sent. 
    

8. To choose notification recipients, click +Add Recipient.
9. Click the entries in the Address book that are to be notified, or click +New to add a new Address Book entry.
10. Click Close.
11. Verify the notification is configured with the correct settings.
12. Click Save.

To create a no-show alert notification using the app:

1. Log into the app.
2. Tap .
3. Tap Notifications.
4. Tap.
5. Tap Create Your Own.
6. Tap No-Show Alert.
7. Name the new notification rule.
8. Using the If the system is NOT disarmed by dropdown menu, select a specific user.
9. In During this time frame, configure the days and times the user should disarm the system.

   Note: If the system is already disarmed and the user doesn’t need to disarm the system a No-Show Alert will still be sent. 
    

10. To choose notification recipients, tap +Add Recipient.
11. Tap the entries in the Address book that are to be notified, or tap + Add Contact to add a new Address Book entry.
12. Tap Close.
13. Verify the notification is configured with the correct settings.
14. Tap Save.