Enable/Disable Thermostat Lock

The Thermostat Lock option will lock all physical control of the thermostat so that it can only be changed from a computer or mobile device. A partial lock will allow setpoint changes, but will prevent mode changes on the thermostat.

To enable or disable the Thermostat Lock using the website:

1. Log into the website.
2. In the Thermostat card, click .
3. Click Advanced Configuration.
4. In Thermostat Lock, click to select the desired setting:
   • Disabled mode indicates setpoint changes can be made from the thermostat, website or app.
   • Enabled mode indicates setpoint changes can only be made from the website or app.
   • Partial indicates setpoint changes can be made from the thermostat, website or app. Mode changes can only be made from the website or app.
5. Click Save.

To enable or disable the Thermostat Lock using the app:

1. Log into the app.
2. Tap .
3. Tap Thermostats.
4. Tap . 
   • If there are multiple thermostats enrolled in your system, tap the name of the desired device.
5. Tap Device Settings. 
6. In Thermostat Lock, tap the current setting. 
7. In the Thermostat Lock pop up, tap to select the desired setting:
   • Disabled mode indicates setpoint changes can be made from the thermostat, website or app.
   • Enabled mode indicates setpoint changes can only be made from the website or app.
   • Partial indicates setpoint changes can be made from the thermostat, website or app. Mode changes can only be made from the website or app.
8. Tap Select.
9. Tap Apply.