We recommend you test your system at least monthly. To test your system, please call our Technical Support team at 1-888-642-4567, option 2, option 2. Our agent will place your account in “test mode.” They will then ask you to send a keypad signal or arm your system, and open a door. After we receive the signal, we will remove your account from “test mode” and you will be assured your alarm is being monitored.