Lock/Unlock A Door Lock

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Door locks can be locked and unlocked using the website and the app.

To lock or unlock a door lock using the website: 

  1. Log into your customer account.
  2. In the Locks card, click the desired lock or click Detailsfor a list of locks.
  3. Click Lock or Unlock to toggle the state of the selected lock.

To lock or unlock a door lock using the app:

  1. Log into the app.
  2. In the Locks card, tap the desired lock or tap Detailsfor a list of locks.
  3. Tap Lock or Unlock to toggle the state of the selected lock.

 

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