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View A Door Lock’s Battery Status
The battery status of a door lock can be viewed from the website.
To view a door lock’s battery status using the website:
- Log into your customer account.
- In the Locks card, click .
- Mouse over for the remaining battery life percentage.
Note: Low Battery displays when the lock’s battery percentage is below 30-40% (depending on lock model).
If you have a low battery or the lock is showing as malfunction/offline, contact your service provider.