Using the panel 

When the system is locally armed or disarmed using a code, the name of the user associated with the user code is included in the notification. User code information can be managed using the website.  

Note: The panel must be configured to be armed by a user code to include a name. If a panel has Quick Arm enabled or Secure Arm disabled, the user that armed the system is unknown so the notification does not include a name.

Using a keyfob 

If a keyfob is used and the panel programmed accordingly with a specific user code, the name of the associated user code is included in the notification.

If the keyfob used is not associated with a specific user code, then a name is not included in the notification. 

Using an Access Control reader device

If the system is armed or disarmed using an Access Control reader with swipe to arm or disarm rules, the notification does not include a name.

However, the user name associated with the badge used can be viewed in the activity history.  

Using the website or app 

If the system is armed or disarmed using the Customer Website or app, the notification does not include a name.

However, the login name that sent the remote command can be viewed in the activity history.